Last Updated: September 6, 2026
Our Service Guarantee
We are committed to delivering the personalized guidance you paid for. If a verified technical failure within the Ask Lopamudra service prevents successful generation and delivery of your final report, we will refund the affected payment.
Refund Eligibility
Refunds are issued when a technical service failure prevents the successful generation and delivery of the final astrology or Ayurveda report and we can verify that the failure originated within the Ask Lopamudra system or its critical service connections.
We do not offer refunds based solely on dissatisfaction with prediction or guidance content.
Due to the personalized nature of reports, payments are otherwise final and non-refundable after successful generation and delivery, except where required by applicable law.
How to Claim a Refund
To help us verify a technical-delivery failure, email hello@asklopamudra.com and include:
- Your full name and the payment ID or transaction number.
- The approximate date and time of the purchase attempt.
- A clear screenshot of the error message or failed-delivery screen, if available.
Refunds are processed after we confirm that the failure originated within the Ask Lopamudra service or a critical connection required to generate or deliver the report.
Processing Time
Once approved, refunds are submitted to the original payment method. Your bank or card issuer may require additional time before the credit appears.
Questions
For payment or refund questions, contact hello@asklopamudra.com.