We are here to assist you.
 
For questions regarding payments, refunds, technical issues with report delivery, or general service inquiries, please reach out to our team.
 
Email Support
 
For all support and general questions, please contact us directly at our dedicated address: soma@sereneprana.com
 
Response Time: We strive to respond to all inquiries within 48 hours, Monday through Friday.
 
Inquiries Regarding Personal Readings
 
If you are interested in potentially scheduling a personal reading or receiving guidance beyond the automated reports, please email us directly at the address above.
We will assess your needs and provide information regarding availability and fees for personalized consultations with a specialist.
 
Note on Automated Guidance
 
For immediate personalized wisdom, please use the assessment tools on our website. Our email support team provides administrative assistance but cannot offer free guidance or supplemental report interpretation via email.